# WhatsApp Flow

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Read in Chinese | \
中文版面：
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{% embed url="<https://learn.islash.io/zh/features/whatsapp-automations/whatsapp-business-api/in-app-form>" %}
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### WhatsApp In-App Form

WhatsApp Flows or as being referred to in iSlash AI Platform, WhatsApp Form, is a WhatsApp Business API feature, that enable businesses to send form within a WhatsApp conversation.

From lead generation to feedback collection and more, WhatsApp In-App Form offers endless possibilities for enhancing engagement and gathering insights.

{% hint style="info" %}
**Setup Requirements**

1. Completed [WhatsApp Business API Integration](https://islash.io/user-guide/whatsapp-business-api-integration)
2. Completed [Business Verification](https://islash.io/business-verification)
3. Maintain a high message quality
   {% endhint %}

<figure><img src="https://751389507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fk453AF0nFs1hSMEIOWpH%2Fuploads%2Fi51sQQjz8i0VW9m77tcP%2Fimage.png?alt=media&#x26;token=d4668dbf-1646-40b0-a29f-f4ffbc0fef0b" alt=""><figcaption></figcaption></figure>

## Conversational Marketing Tool&#x20;

Convert right within the Conversations:

* Submit enquiries
* Fill up service forms
* Book appointments
* Request quotes
* Update personal details
