# WhatsApp API Groups

Most customer engagement today still happens in isolation — one-to-one messages, automated replies, or mass broadcasts. But what if your next campaign could feel like a community instead?

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Read in Chinese | \
中文版面：
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With Groups on WhatsApp API, businesses can now turn everyday campaigns into shared experiences — where customers connect, respond, and influence each other in real time.

### The New Community Marketing Tool

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Here’s some effective ways to use Groups API on iSlash AI:

* Build VIP Communities\
  – Reward loyal customers with a private space, with the dedicated Relationship Manager or Customer Success Manager for early access, flash sales, or feedback.
* Making Customer Onboarding a Group Experience\
  – Create WhatsApp groups for new users or members from the same period of time and share guided steps or tutorials in the group.\
  – Encourage discussions for each of the onboarding steps and benefit everyone in the group.
* Manage Multiple Campaign Communities Effortlessly \
  – Launch, monitor, and close campaign-specific groups; all from one unified platform.

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> Group engagement changes the game: \
> when one customer responds, others are inspired to join in.
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That's FOMO at work.  😌
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### **Quick Facts**

Let's get on with some quick facts about WhatsApp Groups created on WhatsApp Business API:

1. Groups are invite-only.
   * Users are in control of whether to join the group or not; users join by clicking on the group invite link sent by businesses.
   * Users cannot be added into the group involuntarily.
2. Max group participants: 8.
3. Each group can include only 1 WhatsApp API contact.

   WhatsApp API account cannot join Groups API created by another API contact.
4. Groups API does not support these actions:
   * Hide group participant list
   * Edit/Delete message
   * Marking message as read
5. Groups API uses per-message pricing model,\
   e.g. in a group with 5 WhatsApp users,\
   5 delivered messages are charged for each recipients.

### **Prerequisites Conditions**

Not all WhatsApp Business API account are eligible to create and manage Groups API.&#x20;

To qualify for Groups API on your WhatsApp Business API, your business must either -

* Have a messaging limit of at least 100,000 business-initiated conversations in a rolling 24-hour period
* Be an [Official Business Account (OBA)](https://developers.facebook.com/docs/whatsapp/official-business-accounts)

If your WhatsApp Business API account is eligible, here's the latest User Guide entry to help you get started with this Community Marketing Tool ⬇️

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<h4 align="center">It’s not just marketing — it’s momentum.</h4>

<p align="center">
✨ To launch your first WhatsApp Group with iSlash AI, <br>click the "Get Started" button at top left corner <br>and setup an Official WhatsApp Business API channel today!</p>