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  • AI-Powered Conversation Management Platform with Official WhatsApp Business API
  • Get Started
    • Welcome to iSlash AI | Your Guide to Getting Started [2025 Updates]
    • iSlash: Self-Service Registration [2025 Updates]
  • iSlash Insights 2025
    • iSlash AI's Automated Reply Power 24/7 Customer Conversations
    • More Ways to Start WhatsApp Conversations with Opt-In Methods You Should Be Using
    • From Click to Customer: CTWA + iSlash AI Maximizes Every Lead
    • Business Messaging: Templates for Marketing, Utility & Authentication ((Best Practices Inside!)
    • Businesses Sending Unlimited Broadcasts/Month — Here’s the secret.
    • Breaking Down WhatsApp’s Three Platforms: Why Businesses Need the API
    • Engagement Is Everything to The Facebook & Instagram's Algorithm
    • Never Delete an FAQ Again – iSlash AI Stores Unlimited Responses!
    • Get to Know Your Customers with Automated Labels!
    • Upgrade Your Forms: Welcome to WhatsApp Flows!
    • How Rich Communication Services Creates Meaningful Conversations with Customer Globally!
    • WhatsApp Opt-Ins: The Secret to Not Getting Your WhatsApp Account Blocked!
    • Meta Introduces WhatsApp Business Calling API!
    • Social CRM: TRAFFICking in Success (Legally!)
    • Transform Your Business Communication with Team Message Inbox!
    • Move Over Auto-Replies, iSlash AI's Chatbot Packs a Punch!
    • Schedule Smarter, Book Faster. All with In-App Calendar!
  • iSlash Insights 2024
    • WhatsApp OTP: Securing Your Digital Identity Today and Tomorrow
    • From Chat to Cash: WhatsApp Made Easy!
    • From Chatting to Broadcasting: No Limits, No Bans, No Worries
    • WhatsApp Message Templates: Text Less, Engage More!
    • iSlash Conversion API: Turns Meta Ads into Meta-mazing✨
    • Omnichannel Messaging: Connect All Your Customer Touchpoints!
    • Get to Know WhatsApp 3 Versions: WhatsApp Messenger, WhatsApp Business, and WhatsApp API
    • Unlocking Your Secret Weapon for Customer Service: Making AI Customer Service Possible!
    • What’s New in 2025: WhatsApp API Pricing Updates
    • What to Do When Your WhatsApp Gets Banned
    • Say Hello to E-Coupons – No Membership Required, No App, No Paper!
    • From 10 Agents to One iSlash AI: A New Era of Efficient Customer Service!
    • Transform Patient Communication: WhatsApp Your Healthcare Journey!
    • Automating Success: How a Body, Mind & Healing Business Thrived with iSlash AI
    • 👠From Style to Sales: How WhatsApp API Powers Your Fashion Brand!
    • 24 Reasons You Can't Ignore: How Chatbot Automation Benefits Both Your Business and Your Customers
    • Every Hospitality Business Needs WhatsApp API: Here’s Why It’s a Game-Changer
    • E-Commerce Success with WhatsApp API: Why Your Online Store Needs It Now!
    • From Green to Blue: How WhatsApp Blue Tick Can Transform Your Business
    • 📈Revolutionize Your Marketing: The Power of Click-to-WhatsApp Ad
    • 🔝Supercharge Your Paid Ads: Harness the Power of iSlash Chatbot Funnel for SMEs
    • 💬Discover the Future of AI: ChatGPT 3.5 vs ChatGPT 4.0 vs ChatGPT-4o in 2024
    • ⏳AI Won't Wait! New Ways to Catalyze Productivity are here!
    • 🎰Transform Your Business With AI: Boost Your Chat Commerce Today!
    • 💡Effortlessly Convert Customers: Unveiling the Features and Use Cases of WhatsApp In-App Form
    • 🎯The Secrets of WhatsApp Chatbot: Instantly Convert Your Traffic
    • 🤖Unlock Your Business Potential: A 3-Step Chatbot Guide for Beginners
    • ⚡iSlash is now an Official WhatsApp API Solution Provider!
    • 🚀Enhance Customers Experience with Cross-Platform Integration
    • 🌎WhatsApp API: Your Game-Changer for Future Business Success
    • iSlash AI: Official WhatsApp Business API
  • API Integration
    • The Power of WhatsApp API [2025 Updates]
    • iSlash x WhatsApp API: Unlock Global Potential [2025 Updates]
      • iSlash is Now an Official WhatsApp API Solution Provider [2025 Updates]
    • Conversion API - The Perfect Partner for Business Messaging [2025 Updates]
    • Understanding the Difference: WhatsApp Cloud API vs. On-Premise API [2025 Updates]
  • iSlash Game-Changing Features
    • Omnichannel Messaging: Elevating Business Communication to New Heights [2025 Updates]
      • WhatsApp Official API Integration
        • How to Check if a Phone Number is on WhatsApp
      • Facebook Messenger Integration
      • Instagram Integration
      • WeChat Official Account Integration
      • Web-Plugin Integration
    • Building Your WhatsApp Chatbot in Minutes [2025 Updates]
      • Mastering Chatbots: Essential Tips to Optimize iSlash No-code Chatbot
    • Supercharge Your Paid Ads Campaign with iSlash FB/IG Campaign [2025 Updates]
    • WhatsApp Team Inbox: Enhancing Customer Service Efficiency [2025 Updates]
    • Importing and Exporting Customer Info and Label by Batch [2025 Updates]
    • In-App Payment: Chat, Order, and Purchase [2025 Updates]
    • In-App Calendar: Your New Bestie for Booking and Reminders [2025 Updates]
    • WhatsApp Personalized Broadcast Feature: Enhance Your Sales and Marketing [2025 Updates]
      • Messaging Limits: What You Need to Know [2025 Updates]
    • Boost Your Customer Service with WhatsApp FAQs Automation [2025]
    • WhatsApp eShop: Unlock Direct Sales Potential [2025 Updates]
  • AI-Powered
    • How iSlash Powers ChatGPT 4o, Gemini 1.5 Flash and ChatGPT 3.5 [2025 Updates]
    • The Evolution of ChatGPT: Comparing Versions 3.5, 4, and 4o [2025 Updates]
    • iSlash AI Knowledge Base [2025 Updates]
    • Let AI Listen for You [2025 Updates]
  • WhatsApp Flows
    • Unlock the latest WhatsApp function: In-App Form [2025 Updates]
    • WhatsApp Flows: How to Create, Send, and Receive Responses [2025 Updates]
    • Attract and Win Customers with WhatsApp Flows [2025 Updates]
      • ❓WhatsApp Flow FAQs [2025 Updates]
  • Pricing Strategy
    • iSlash Pricing Plans in HKD [2025 Updates]
    • iSlash Pricing Plans in USD [2025 Updates]
    • WhatsApp Conversation-Based Pricing [2025 Updates]
  • WhatsApp Messaging Strategy
    • Entry Points and Marketing Activation [2025 Updates]
    • Click-to-WhatsApp Ads: A Comprehensive Guide to Generate Leads and Boost Sales [2025 Updates]
    • Boost Communication: WhatsApp Message Templates Made Easy [2025 Updates]
    • WhatsApp Message Templates with iSlash: A Step-By-Step Guide [2025 Updates]
    • Message Template Undeliverable: Reasons and Solutions [2025 Updates]
    • Supported Media Types and File Sizes on iSlash [2025 Updates]
    • Easy Steps to Unban Your WhatsApp Account [2025 Updates]
    • WhatsApp Link Generator: How to create WhatsApp Link [2025 Updates]
  • Why Choose iSlash AI
  • WhatsApp Blue Tick
    • How to get WhatsApp Blue Tick [2025 Updates]
  • Facebook Advertising Strategy
    • Facebook Ads : Tips for Building and Running Successful Campaign in 2025
    • Discover Your Perfect Audience Using Proven Targeting Strategies [2025 Updates]
    • Adding Administrators to Your Facebook Page [2025 Updates]
    • Meta's Pixel Optimization Guide [2025 Updates]
  • Client Case Study [2025 Updates]
    • Client - BEAUSKIN Medical
    • Client - Hong Kong Water Solution
    • Client - China Unicom
  • Privacy
    • Compliance Center
    • Privacy Policy - End Users [2025 Updates]
    • End-User Licence Agreement for iSlash SaaS Platform [2025 Updates]
    • Introduction [2025 Updates]
      • iSlash API Data And Description [2025 Updates]
    • Request Deletion of Your Account and Related Data [2025 Updates]
  • Partners Corner
    • Welcome to iSlash AI Partners Corner
    • 2025Q2v5 - iSlash AI’s No-Code Chatbot and Automation Suite
    • 2025Q2V4 - Meta Trusted CTWA Partner: CTWA + iSlash AI Maximizes Every Lead
    • 2025Q2V3 - Business Messaging: Templates for Marketing, Utility & Authentication
    • 2025Q2v2 - Businesses Sending Unlimited Broadcasts/Month — Here’s the secret.
    • 2025Q2v1 - WhatsApp Unlocked: Personal, Business, or API?
    • 2025Q1v5 - Click-to-WhatsApp Ads: The Smartest Way to Connect with Customers
  • 2025Q1v4 - Beyond Text: Unlocking Rich Communication with WhatsApp Message Templates
  • 2025Q1v3 - WhatsApp Opt-In, Opt-Out: The Smart Guide to Messaging Consent
  • 2025Q1v2 - Beyond 4 Devices: How iSlash API Unlocks Seamless Team Messaging on WhatsApp
  • 2025Q1v1 - Unlocking No-Code Chatbots with iSlash AI
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  • Your rights
  • Data retention
  • Your customers’ information
  1. Privacy

Privacy Policy - End Users [2025 Updates]

PreviousCompliance CenterNextEnd-User Licence Agreement for iSlash SaaS Platform [2025 Updates]

Last updated 6 months ago

Your rights

The GDPR provides you with certain rights in relation to the processing of your personal data, including to:

  • Request access to personal data about you (a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are processing it lawfully.

  • Request rectification, correction, or updating of any personal data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.

  • Request personal data provided by you to be transferred in a structured, commonly used and machine-readable format.

  • Request erasure of personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove personal data where you have exercised your right to object to processing (see below).

  • Request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of personal data about you (e.g., if you want us to establish its accuracy or the reason for processing it).

  • Object to the processing of your personal data in certain circumstances. This right may apply where the processing of your personal data is based on the legitimate interests of ISLASH.

Some of these rights are not absolute and are subject to various conditions under applicable data protection and privacy legislation, laws, and regulations to which we are subject. If at any time you would like to exercise any of your rights as set out above, you can contact us at . You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

In terms of direct marketing communications, your personal data is stored for marketing purposes as long as you have not objected to such marketing communication and/or the subscription to the email newsletter is active, as the case may be. Similarly, You can opt-out of receiving our direct marketing communications at any time through our unsubscribe or opt-out mechanisms provided, or by contacting us at .

If an opt-out request is received, you may still receive communications from us for up to ten (10) business days as we process the opt-out request. We reserve the right to continue sending out communications regarding service announcements, administrative messages, and accounts administration relating to ISLASH that are necessary to our relationship with you. All data will be processed in accordance with this Privacy Policy.

In addition to the above, please note that you have the right to make a complaint at any time to the if you are concerned about the way in which we are handling your personal data.

Data retention

We will retain your personal data for as long as is necessary to provide you with our products and ongoing services and for a reasonable period thereafter, to enable us to meet our contractual and legal obligations and to deal with complaints and claims.

At the end of the retention period, your personal data will be securely deleted in accordance with our Personal Data Retention Policy.

Your customers’ information

We collect and use personal information about your customers. In general, we only collect and use this personal information as directed by you. We will never use your customers’ information to independently market or advertise to your customers unless they are also using our applications or services directly.

You need to make sure your customers understand how you (and how we on your behalf) collect and process their personal information.

Also, if you are collecting any sensitive personal information from your customers (for example, information about health, race, ethnicity, genetics, biometrics, trade union membership, political opinions, philosophical or religious beliefs, criminal history, or sexual interests), you should get the affirmative, express consent from your customers to use and process this information.

compliance@islash.io
compliance@islash.io
Information Commissioner’s Office