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  • AI-Powered Conversation Management Platform with Official WhatsApp Business API
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    • Welcome to iSlash AI | Your Guide to Getting Started [2025 Updates]
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  • iSlash Insights 2025
    • iSlash AI's Automated Reply Power 24/7 Customer Conversations
    • More Ways to Start WhatsApp Conversations with Opt-In Methods You Should Be Using
    • From Click to Customer: CTWA + iSlash AI Maximizes Every Lead
    • Business Messaging: Templates for Marketing, Utility & Authentication ((Best Practices Inside!)
    • Businesses Sending Unlimited Broadcasts/Month — Here’s the secret.
    • Breaking Down WhatsApp’s Three Platforms: Why Businesses Need the API
    • Engagement Is Everything to The Facebook & Instagram's Algorithm
    • Never Delete an FAQ Again – iSlash AI Stores Unlimited Responses!
    • Get to Know Your Customers with Automated Labels!
    • Upgrade Your Forms: Welcome to WhatsApp Flows!
    • How Rich Communication Services Creates Meaningful Conversations with Customer Globally!
    • WhatsApp Opt-Ins: The Secret to Not Getting Your WhatsApp Account Blocked!
    • Meta Introduces WhatsApp Business Calling API!
    • Social CRM: TRAFFICking in Success (Legally!)
    • Transform Your Business Communication with Team Message Inbox!
    • Move Over Auto-Replies, iSlash AI's Chatbot Packs a Punch!
    • Schedule Smarter, Book Faster. All with In-App Calendar!
  • iSlash Insights 2024
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    • From Chat to Cash: WhatsApp Made Easy!
    • From Chatting to Broadcasting: No Limits, No Bans, No Worries
    • WhatsApp Message Templates: Text Less, Engage More!
    • iSlash Conversion API: Turns Meta Ads into Meta-mazing✨
    • Omnichannel Messaging: Connect All Your Customer Touchpoints!
    • Get to Know WhatsApp 3 Versions: WhatsApp Messenger, WhatsApp Business, and WhatsApp API
    • Unlocking Your Secret Weapon for Customer Service: Making AI Customer Service Possible!
    • What’s New in 2025: WhatsApp API Pricing Updates
    • What to Do When Your WhatsApp Gets Banned
    • Say Hello to E-Coupons – No Membership Required, No App, No Paper!
    • From 10 Agents to One iSlash AI: A New Era of Efficient Customer Service!
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    • 24 Reasons You Can't Ignore: How Chatbot Automation Benefits Both Your Business and Your Customers
    • Every Hospitality Business Needs WhatsApp API: Here’s Why It’s a Game-Changer
    • E-Commerce Success with WhatsApp API: Why Your Online Store Needs It Now!
    • From Green to Blue: How WhatsApp Blue Tick Can Transform Your Business
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    • 💬Discover the Future of AI: ChatGPT 3.5 vs ChatGPT 4.0 vs ChatGPT-4o in 2024
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    • 🎰Transform Your Business With AI: Boost Your Chat Commerce Today!
    • 💡Effortlessly Convert Customers: Unveiling the Features and Use Cases of WhatsApp In-App Form
    • 🎯The Secrets of WhatsApp Chatbot: Instantly Convert Your Traffic
    • 🤖Unlock Your Business Potential: A 3-Step Chatbot Guide for Beginners
    • ⚡iSlash is now an Official WhatsApp API Solution Provider!
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    • 🌎WhatsApp API: Your Game-Changer for Future Business Success
    • iSlash AI: Official WhatsApp Business API
  • API Integration
    • The Power of WhatsApp API [2025 Updates]
    • iSlash x WhatsApp API: Unlock Global Potential [2025 Updates]
      • iSlash is Now an Official WhatsApp API Solution Provider [2025 Updates]
    • Conversion API - The Perfect Partner for Business Messaging [2025 Updates]
    • Understanding the Difference: WhatsApp Cloud API vs. On-Premise API [2025 Updates]
  • iSlash Game-Changing Features
    • Omnichannel Messaging: Elevating Business Communication to New Heights [2025 Updates]
      • WhatsApp Official API Integration
        • How to Check if a Phone Number is on WhatsApp
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    • Building Your WhatsApp Chatbot in Minutes [2025 Updates]
      • Mastering Chatbots: Essential Tips to Optimize iSlash No-code Chatbot
    • Supercharge Your Paid Ads Campaign with iSlash FB/IG Campaign [2025 Updates]
    • WhatsApp Team Inbox: Enhancing Customer Service Efficiency [2025 Updates]
    • Importing and Exporting Customer Info and Label by Batch [2025 Updates]
    • In-App Payment: Chat, Order, and Purchase [2025 Updates]
    • In-App Calendar: Your New Bestie for Booking and Reminders [2025 Updates]
    • WhatsApp Personalized Broadcast Feature: Enhance Your Sales and Marketing [2025 Updates]
      • Messaging Limits: What You Need to Know [2025 Updates]
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    • iSlash AI Knowledge Base [2025 Updates]
    • Let AI Listen for You [2025 Updates]
  • WhatsApp Flows
    • Unlock the latest WhatsApp function: In-App Form [2025 Updates]
    • WhatsApp Flows: How to Create, Send, and Receive Responses [2025 Updates]
    • Attract and Win Customers with WhatsApp Flows [2025 Updates]
      • ❓WhatsApp Flow FAQs [2025 Updates]
  • Pricing Strategy
    • iSlash Pricing Plans in HKD [2025 Updates]
    • iSlash Pricing Plans in USD [2025 Updates]
    • WhatsApp Conversation-Based Pricing [2025 Updates]
  • WhatsApp Messaging Strategy
    • Entry Points and Marketing Activation [2025 Updates]
    • Click-to-WhatsApp Ads: A Comprehensive Guide to Generate Leads and Boost Sales [2025 Updates]
    • Boost Communication: WhatsApp Message Templates Made Easy [2025 Updates]
    • WhatsApp Message Templates with iSlash: A Step-By-Step Guide [2025 Updates]
    • Message Template Undeliverable: Reasons and Solutions [2025 Updates]
    • Supported Media Types and File Sizes on iSlash [2025 Updates]
    • Easy Steps to Unban Your WhatsApp Account [2025 Updates]
    • WhatsApp Link Generator: How to create WhatsApp Link [2025 Updates]
  • Why Choose iSlash AI
  • WhatsApp Blue Tick
    • How to get WhatsApp Blue Tick [2025 Updates]
  • Facebook Advertising Strategy
    • Facebook Ads : Tips for Building and Running Successful Campaign in 2025
    • Discover Your Perfect Audience Using Proven Targeting Strategies [2025 Updates]
    • Adding Administrators to Your Facebook Page [2025 Updates]
    • Meta's Pixel Optimization Guide [2025 Updates]
  • Client Case Study [2025 Updates]
    • Client - BEAUSKIN Medical
    • Client - Hong Kong Water Solution
    • Client - China Unicom
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    • Introduction [2025 Updates]
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    • Request Deletion of Your Account and Related Data [2025 Updates]
  • Partners Corner
    • Welcome to iSlash AI Partners Corner
    • 2025Q2v5 - iSlash AI’s No-Code Chatbot and Automation Suite
    • 2025Q2V4 - Meta Trusted CTWA Partner: CTWA + iSlash AI Maximizes Every Lead
    • 2025Q2V3 - Business Messaging: Templates for Marketing, Utility & Authentication
    • 2025Q2v2 - Businesses Sending Unlimited Broadcasts/Month — Here’s the secret.
    • 2025Q2v1 - WhatsApp Unlocked: Personal, Business, or API?
    • 2025Q1v5 - Click-to-WhatsApp Ads: The Smartest Way to Connect with Customers
  • 2025Q1v4 - Beyond Text: Unlocking Rich Communication with WhatsApp Message Templates
  • 2025Q1v3 - WhatsApp Opt-In, Opt-Out: The Smart Guide to Messaging Consent
  • 2025Q1v2 - Beyond 4 Devices: How iSlash API Unlocks Seamless Team Messaging on WhatsApp
  • 2025Q1v1 - Unlocking No-Code Chatbots with iSlash AI
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On this page
  • Creating Your First Flows with JSON
  • Step 1: Plan Your Flow
  • Step 2: Access JSON Playground
  • Step 3: Customize and Implement Logic
  • Step 4: Integrate and Test
  • Step 5: Deploy and Optimize
  • Sending a Flows
  • 1. Message Templates
  • 2. Broadcasts
  • 3. Chatbots
  • Receiving Flows Response
  • Getting Started
  1. WhatsApp Flows

WhatsApp Flows: How to Create, Send, and Receive Responses [2025 Updates]

PreviousUnlock the latest WhatsApp function: In-App Form [2025 Updates]NextAttract and Win Customers with WhatsApp Flows [2025 Updates]

Last updated 7 months ago

Let's Starts.

If you're already using WhatsApp Business API, like , you can dive right into. Conversely, if you're new to the WhatsApp API, your first step is getting .

Creating Your First Flows with JSON

This is the primary area where you can edit your Flow JSON inside a code editor. The Flows Builder is best suited to users waiting a hands-on, customizable approach to Flow creation.

Step 1: Plan Your Flow

Begin by defining the purpose and structure of your WhatsApp Flows. Consider the desired user journey, interactions, and objectives you want to achieve.

Step 2: Access JSON Playground

Log in to iSlash and navigate to the JSON Playground section, where you can create and customize your WhatsApp Flow. Here you can visually design your flow by adding screens and contents using JSON code.

Step 3: Customize and Implement Logic

Customize each screen and message to align with your brand's tone and style. Implement logic to define how the flow responds to user inputs, guiding them through the interaction seamlessly.

Step 4: Integrate and Test

If necessary, integrate your WhatsApp Flow with external systems or databases to automate processes or access additional data sources. Once your flow is built, thoroughly test it to ensure all elements function as expected.

Step 5: Deploy and Optimize

Once testing is complete and any necessary adjustments have been made, deploy your WhatsApp Flows. Monitor its performance closely, gathering feedback and analytics to identify areas for optimization and improvement over time.

Sending a Flows

You can send your WhatsApp Flow once you've created it. Through iSlash, we take WhatsApp Flows to the next level by integrating them with other powerful tools:

1. Message Templates

2. Broadcasts

Ever wish you could reach all your customers at once with an important message? With iSlash, you can! Our broadcast feature lets you send out messages to a whole bunch of people at the same time, leading them straight to your WhatsApp Flows. It's like grabbing a megaphone and shouting out your message to the world—except way more targeted and way less noisy!

3. Chatbots

Imagine having a super-smart assistant who can handle all your customer service inquiries for you. Well, with iSlash chatbots, you can! Our AI-powered chatbots are like having a team of customer service experts working around the clock to answer questions, solve problems, and guide customers through your WhatsApp Flows. It's like having a 24/7 support hotline for your business—minus the hold music and the long wait times!

Receiving Flows Response

Upon the completion of the flows, a response message will be sent to the WhatsApp chat. Your customer will receive it just like they receive all other messages from the user.

The structure of flow-specific data is managed by Flow JSON or, if you're using an Endpoint for your flow, by the final response payload from the endpoint.

Getting Started


Picture this: You've got a bunch of different scenarios where you need to start a conversation with your customers, right? Well, with iSlash, you don't have to start from scratch every time. We've got ready-to-go message templates that you can use to kick off those chats in style. Whether it's greeting new customers, following up on a purchase, or sending out a special offer, our templates have got you covered. Your first step entails the .

You are able to send messages in . For further details, explore additional information .

For further details, explore additional information .

With by your side, you're not just using WhatsApp Flows—you're taking them to the next level. We've got everything you need to make your WhatsApp Flows even more awesome.

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creation of a template
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