How to get WhatsApp Green Tick [2024 Updates]
WhatsApp, being one of the most widely used messaging platforms globally, offers a unique feature known as the "WhatsApp Green Tick", symbolizing verified accounts and enhancing business legitimacy.
Understanding WhatsApp Green Tick
The WhatsApp Green Tick is a verified badge next to a business account's name, indicating that the account has been verified by WhatsApp. This verification badge instill confidence in customers, assuring them that they are interacting with a legitimate business entity and not an imposter.
Why WhatsApp Green Tick Matters for Businesses
Increased Customer Trust
Having green tick verification means your business has passed WhatsApp's stringent verification process, proving its authenticity and reliability. This significantly boosts customer trust, reducing any hesitation they might have when interacting with your business.
Avoid Account Being Banned
WhatsApp may have strict monitoring and restriction measures for unverified accounts. Having green tick verification means your account has been officially verified, which can effectively reduce the risk of being mistakenly flagged or banned, ensuring the continuity of your business operations.
Enhanced Brand Image
The green tick is not just a badge; it symbolizes professionalism and authority. Businesses with this verification are generally perceived as more credible, helping to enhance the brand image and providing a competitive edge in the market.
Better Customer Service Experience
With green tick verification, businesses can use more advanced WhatsApp features to improve customer service. This includes Chatbots, FAQ, better managing and responding to customer needs, and providing more personalized and timely services.
WhatsApp Business VS WhatsApp Business API
WhatsApp Business Accounts can be divided into two types: WhatsApp Business (WABA) and WhatsApp Business API. The differences between them are as follows:
WhatsApp Business (WABA):
Suitable for small to medium-sized businesses
Can be downloaded directly from the App Store or Android Play Store
Offers basic business features suck as away message, label, quick replies
WhatsApp Business API:
Suitable for small, medium, and large-sized businesses
Requires setup through an officially recognized Business Solution Provider (BSP)
Provides advanced features such as multi-user access, broadcast messages, chatbots and so on
WhatsApp Business can also apply for the green tick verification badge, it must be done through official BSPs. Once the application is successful, WhatsApp Business will be upgraded to an Official Business Account (OBA).
| WhatsApp Business | WhatsApp Business API | |
|---|---|---|
WhatsApp Profile | β | β |
Business Verification (Green Tick) | β (Apply through Official BSP) | β |
Operation Hour | β | β |
Messaging Tools | Only Basic Tools such as Greeting Message, Away Message, Quick Replies | More Automated Features such as Team Message Inbox, WhatsApp eShop, FAQ, Chatbot and more |
Product Catalogue | β | β |
Label Chat | β | β |
Call-To-Action (CTA) Buttons | β | β |
WhatsApp Message Broadcast | β | β |
All-In-One Single Chatroom | β | β |
WhatsApp Business Login | 5 devices (1 phone + 4desktop/tables) | Unlimited is allowed |
Steps to Apply for WhatsApp Green Tick
Applying for the WhatsApp green tick verification involves several steps, and there are best practices to follow to increase your chances of approval.
1. Choose the Right BSP
Businesses need to choose an officially recognized BSP to apply through. These BSPs typically have extensive experience and expertise to help businesses complete the verification process smoothly.
2. Submit Required Business Information
After selecting a BSP, businesses need to submit a series of necessary information, including the business name, address, website, and other relevant business details. This information will be used to verify the authenticity of the business.
3. Complete Account Setup and Verification
Once the information is submitted, businesses need to follow the BSP's guidance to complete account setup and verification. This usually involves setting up the WhatsApp Business Account and uploading necessary documents and materials.
4. Wait for the Review Result
After completing all the steps, businesses need to wait for WhatsApp's review result. The review process can take from a few days to a few weeks, depending on the completeness and accuracy of the submitted information and materials.
What to Do If Your Green Tick Application is Rejected
If your application for WhatsApp green tick verification is rejected, the first step is to understand the reasons for rejection. Common reasons include incomplete information, not meeting business qualifications, or errors in submitted documents. Here are some steps to improve your chances on reapplication:
Check Business Qualifications: Make sure your business meets all WhatsApp verification requirements. Consult a professional if necessary.
Update Documentation: Ensure all submitted documents are up-to-date and accurate. Resubmit corrected documents if needed.
Increase Facebook Professional Followers: Grow your business's Facebook followers to enhance social media influence.
Engage in Media Interviews: Increase media exposure to enhance your business's public image and visibility.
Note that if your application is rejected, you must wait 30 days before reapplying. During this period, work on improving the areas mentioned above to enhance your chances of success.
Get FREE WhatsApp Green Tick with iSlash
As an Official WhatsApp Business Solution Provider, iSlash offers a free green tick verification application service to businesses that subscribe to the best-fit plan.
It's important to note that the final decision for verification is made by Meta. However, with iSlash assistance, businesses can apply more effectively and professionally.
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