> For the complete documentation index, see [llms.txt](https://learn.islash.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://learn.islash.io/whatsapp-messaging-strategy/boost-communication-with-message-templates/supported-media-types-and-file-sizes-on-islash-ai.md).

# Supported Media Types and File Sizes on iSlash AI

### Supported Media Types & Allowed File Sizes

Here's a breakdown of the supported formats and the maximum allowed sized for each media type:

<table><thead><tr><th width="142">Media Type</th><th width="397">Supported Format</th><th>Maximum File Size</th></tr></thead><tbody><tr><td><strong>Audio</strong></td><td><p><code>audio/aac</code>, <code>audio/mp4</code>, <code>audio/amr</code>, <code>audio/mpeg</code>,<br><code>audio/ogg; codecs=opus</code></p><p></p><p><strong>Note:</strong> Only opus codecs, base Audio/OGG type is not supported.</p></td><td>16 MB</td></tr><tr><td><strong>Document</strong></td><td><code>text/plain</code>, <code>application/pdf</code>, <code>application/vnd.ms-powerpoint</code>, <code>application/msword</code>, <code>application/vnd.ms-excel</code>, <code>application/vnd.openxmlformats-officedocument.wordprocessingml.document</code>, <code>application/vnd.openxmlformats-officedocument.presentationml.presentation</code>, <code>application/vnd.openxmlformats-officedocument.spreadsheetml.sheet</code></td><td>100 MB</td></tr><tr><td><strong>Image</strong></td><td><code>image/jpeg</code>, <code>image/png</code><br><br>Images must be 8-bit, RGB or RGBA</td><td>5 MB</td></tr><tr><td><strong>Sticker</strong></td><td><code>image/webp</code></td><td><em>Static Sticker:</em> 100 KB<br><br><em>Animated Sticker:</em><br>500KB (512 x 512 pixels)<br><br><br></td></tr><tr><td><strong>Video</strong></td><td><p><code>video/mp4</code>, <code>video/3gpp</code></p><ul><li>Only H.264 video codec and AAC audio codec is supported.</li><li>We support videos with single audio stream or no audio stream.</li></ul></td><td>16 MB</td></tr></tbody></table>

### Get Started for FREE

Media content is utilized across all sections of **iSlash**, including Chatbots, Message Templates, and Reply Material.&#x20;

At iSlash AI, we aim to help you leverage these features to enhance customer engagement and build strong relationships.

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[Get started for FREE!](https://bit.ly/iSlashGetStarted)

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