Supported Media Types and File Sizes on iSlash [2024 Updates]
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Last updated
Last updated
Here's a breakdown of the supported formats and the maximum allowed sized for each media type:
| Media Type | Supported Format | Maximum File Size |
|---|---|---|
Media content is utilized across all sections of iSlash, including Chatbots, Message Templates, and Reply Material.
At iSlash, we aim to help you leverage these features to enhance customer engagement and build strong relationships.
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Audio
audio/aac, audio/mp4, audio/amr, audio/mpeg,
audio/ogg; codecs=opus
Note: Only opus codecs, base Audio/OGG type is not supported.
16 MB
Document
text/plain, application/pdf, application/vnd.ms-powerpoint, application/msword, application/vnd.ms-excel, application/vnd.openxmlformats-officedocument.wordprocessingml.document, application/vnd.openxmlformats-officedocument.presentationml.presentation, application/vnd.openxmlformats-officedocument.spreadsheetml.sheet
100 MB
Image
image/jpeg, image/png
Images must be 8-bit, RGB or RGBA
5 MB
Sticker
image/webp
Static Sticker: 100 KB Animated Sticker: 500KB (512 x 512 pixels)
Video
video/mp4, video/3gpp
Only H.264 video codec and AAC audio codec is supported.
We support videos with single audio stream or no audio stream.
16 MB