AI Agents
Beyond Auto Responders, Toward Intelligent Customer Automation
As customers move fluidly across WhatsApp, Instagram, Facebook Messenger, and web chat, brands can no longer rely on simple auto replies to keep conversations flowing. Businesses need intelligent assistants that can respond, guide, qualify, route, and support customers without adding more operational workload.
This is where iSlash AI Agents redefine the automation layer inside the iSlash AI platform.
More than just auto responders, AI Agents are dynamic, multi-step, AI-powered automation flows that work alongside your team to deliver fast, consistent, personalised customer experiences at scale.
Beyond Chat Auto Responder
Traditional auto responders do one thing: Send a preset reply when triggered.
Useful, but limited.
Modern customer journeys are more complex:
Leads expect instant replies and guidance
Customers want self-service options
Teams need help triaging high volumes
Businesses require structured data collection
Different departments need different response paths
AI Agents were built to provide businesses with a flexible, automated workflow system that behaves more like a smart digital teammate.
Designed for CX, Sales, and Marketing Teams
AI Agents support multiple objectives:
One automation core, multiple business functions.
WhatsApp Auto-Responder is an Essential Business Tool
Enhance Customer Service Efficiency: Automatically address common inquiries, reducing wait times.
24/7 Availability: Provide support anytime, anywhere, without being restricted by business hours.
Cost Savings: Reduce the need for manual customer service, lowering operational expenses.
Improve Customer Satisfaction: Offer immediate responses to enhance user experience.
Personalized Service: Tailor recommendations based on customer data.
Boost Sales and Marketing Efforts: Automatically suggest products and deliver promotional offers.
All you need to do is, simply drag and drop the function components into the chatbot builder to create your AI Agent flow, for instance:
This video will give you a better understanding of how to build a flow:
Let's Get Practical!
Did you know that iSlash Chatbot has some hidden features designed to make your work easier? Here’s how you can quickly find and optimize your chatbots:
New Feature Alert from iSlash!
Now you can instantly generate WhatsApp chat links and QR codes right within your chatbot. Forget memorizing complex WhatsApp numbers—your customers can now connect with you in just one click or a quick scan! 🎉📲
Filter Channels & Chatbot Status
Easily filter your channels and chatbot statuses to quickly locate the exact chatbot you need. No more endless scrolling!
Search by Trigger, Exit, or Jump Keyword
Looking for a specific flow? Search by trigger keywords, exit keywords, or jump keywords to ensure everything is in place and working smoothly.
Monitor Chatbot Schedule
Check the Start Schedule to see which chatbots run 24/7, during business hours only, or after hours. You’ll know exactly when each bot is active.
Reorder
With multiple chatbot flows and similar keywords, iSlash Chatbot lets you reorder them to ensure the right flow is triggered first.
When a customer sends a message with related keywords, iSlash will execute the first matched bot based on the sequence you’ve set. You have full control over the order!
Dry Run
Test scenarios with the Dry Run feature! Simulate a contact sending a message to your channels and see which chatbot will be triggered—making it easier to troubleshoot and optimize before going live.
Build Once, Deploy to All Channels
iSlash AI Agents bring a new dimension to customer communication: smart, structured, AI-driven automation that goes beyond traditional chatbots or auto responders.
Whether you're nurturing leads, supporting customers, or automating repetitive workflows, AI Agents help your business respond faster, work smarter, and deliver consistent excellence across every channel.
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