Meta Introduces WhatsApp Business Calling API!

Ring, Ring, Ring! WhatsApp's New Calling API is here! 🤙🏻🤙🏻🤙🏻

Meta has just launched the WhatsApp Business Calling API, bringing voice calls to businesses on WhatsApp at scale! This means companies can now integrate API-driven voice calling into their customer service workflows, allowing for more structured, automated, and efficient conversations—all within WhatsApp!

But wait… What about video calls? 🎥

Unlike Meta’s new API, iSlash AI’s Video Call feature allows businesses to seamlessly connect with customers via video within WhatsApp, offering a more personalized and interactive customer experience.

And that’s just the beginning—we’re redefining how businesses communicate in ways you wouldn’t expect.

Curious? Let’s find out !!

While Meta’s voice call API is currently only available in Brazil, Mexico, India, and Indonesia, iSlash AI’s advanced WhatsApp Business solutions are ready for businesses worldwide! 🚀

What Is the WhatsApp Business Calling API❓

The WhatsApp Business Calling API allows businesses to initiate and receive voice calls within the WhatsApp Business Platform. This eliminates the need to switch between apps, creating a smoother and more integrated customer experience.

Unlike traditional phone calls or personal WhatsApp calls, this API enables businesses to offer structured, automated, and scalable voice communication within WhatsApp, making it ideal for customer service, sales, and support teams.

Customers Want Calls—but Only from Businesses They Trust🫵

Modern consumers have contradictory preferences when it comes to business communication:

• 80% of consumers consider phone calls important for business interactions.

• Yet, 80% block unknown numbers due to spam concerns.

This contradiction shows that while customers value real-time communication, they are also protective of their privacy and security.

The solution? Trust.

Building Trust with Verified Business Accounts

The easiest way to eliminate this contradiction is by ensuring your business is recognizable and trustworthy. WhatsApp allows businesses to get a blue checkmark on their WhatsApp Name, indicating that they are a verified business.

This is crucial because:

✔ More than 55% of consumers prefer phone calls when dealing with personal privacy matters, high-value decisions, and emergencies.

✔ A verified business ensures customers feel secure, reducing the likelihood of your call being ignored or blocked.

iSlash AI Can Help You Get Verified

iSlash AI provides Blue Tick Verification application services, helping businesses establish trust with customers on WhatsApp. By getting your official WhatsApp Business verification, you can improve customer confidence and engagement while leveraging WhatsApp’s advanced communication features.

How iSlash AI Enhances WhatsApp Communication❓

Even if your business is not in a supported country for the WhatsApp Business Calling API, iSlash AI offers innovative features that can optimize customer interactions on WhatsApp.

Upgrade Your WhatsApp Communication with Video Calls & Voice Transcription:

1. Video Call Feature

• Works within the 24-hour chat window – If a customer conversation is still active within WhatsApp’s 24-hour messaging window, businesses can simply click the "Video Call" button, and will instantly generate a video call link that customers can tap to join.

• No additional apps needed – The call takes place within the same environment, ensuring ease of use.

• Flexible controls – Users can choose to turn off their camera or mute audio as needed.

These features ensure business continuity and a frictionless customer experience, even in regions where the WhatsApp Business Calling API is not yet available.

2. Voice Transcription Feature

Let your voice be SEEN 👀

• Instant voice-to-text conversion – Converts voice messages into text in real time.

• Improves response efficiency – Helps businesses quickly understand customer queries without replaying messages multiple times.

• Enhances record-keeping – Keeps a written transcript of all conversations for future reference.

With iSlash AI’s Voice Transcription, spoken words don’t just disappear—they become visible, searchable, and actionable.

What Should Businesses Do Next❓

Meta’s WhatsApp Business Calling API is a major leap forward in enterprise communication, allowing businesses to interact with customers more efficiently and naturally. However, trust remains a key factor in successful customer engagement.

Key Takeaways⭐

✅ Meta’s new API supports voice calls—while iSlash AI offers video calls for a more immersive customer experience.

✅ A blue checkmark on WhatsApp can help reduce call rejection and build credibility.

✅ If the feature isn’t available in your region yet, iSlash AI’s full WhatsApp Business API services ensure seamless and powerful communication.

👇Don't wait! Explore iSlash AI’s Solutions Today and Stay Ahead of the Competition!

Have fun exploring! 😄