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  • AI-Powered Conversation Management Platform
  • Get Started
    • Welcome to iSlash AI.
  • iSlash Insights 2025
    • Still managing customer conversations from a single phone? That’s a risk your business can’t afford.
    • Transform Your Landline into a Smart Sales Channel
    • Launch AI Chatbot on WhatsApp — Powered by iSlash AI
    • The Essential Guide to WhatsApp Business API for Your Business
    • WhatsApp API’s NEW Message Pricing: July 2025 Updates
    • Drive Higher Conversion with Instagram DM Automation
    • Stop Losing Leads on Facebook Messenger—Start Automating With Purpose
    • iSlash AI's Automated Reply Power 24/7 Customer Conversations
    • More Ways to Start WhatsApp Conversations with Opt-In Methods You Should Be Using
    • From Click to Customer: CTWA + iSlash AI Maximizes Every Lead
    • Business Messaging: Templates for Marketing, Utility & Authentication ((Best Practices Inside!)
    • Businesses Sending Unlimited Broadcasts/Month — Here’s the secret.
    • Breaking Down WhatsApp’s Three Platforms: Why Businesses Need the API
    • Engagement Is Everything to The Facebook & Instagram's Algorithm
    • Never Delete an FAQ Again – iSlash AI Stores Unlimited Responses!
    • Get to Know Your Customers with Automated Labels!
    • Upgrade Your Forms: Welcome to WhatsApp Flows!
    • How Rich Communication Services Creates Meaningful Conversations with Customer Globally!
    • WhatsApp Opt-Ins: The Secret to Not Getting Your WhatsApp Account Blocked!
    • Meta Introduces WhatsApp Business Calling API!
    • Social CRM: TRAFFICking in Success (Legally!)
    • Transform Your Business Communication with Team Message Inbox!
    • Move Over Auto-Replies, iSlash AI's Chatbot Packs a Punch!
    • Schedule Smarter, Book Faster. All with In-App Calendar!
  • iSlash Features
    • Omnichannel Messaging: Elevating Business Communication to New Heights [2025 Updates]
    • Building Your WhatsApp Chatbot in Minutes [2025 Updates]
      • Mastering Chatbots: Essential Tips to Optimize iSlash No-code Chatbot
    • Supercharge Your Paid Ads Campaign with iSlash FB/IG Campaign [2025 Updates]
    • WhatsApp Team Inbox: Enhancing Customer Service Efficiency [2025 Updates]
    • In-App Payment: Chat, Order, and Purchase [2025 Updates]
    • In-App Calendar: Your New Bestie for Booking and Reminders [2025 Updates]
    • WhatsApp Personalized Broadcast Feature: Enhance Your Sales and Marketing [2025 Updates]
      • Messaging Limits: What You Need to Know [2025 Updates]
    • Boost Your Customer Service with WhatsApp FAQs Automation [2025]
    • WhatsApp eShop: Unlock Direct Sales Potential [2025 Updates]
  • AI-Powered
    • Deploy ChatGPT 4o, Gemini 1.5 Flash and ChatGPT 3.5 with iSlash AI.
    • The Evolution of ChatGPT: Comparing Versions 3.5, 4, and 4o
    • AI Assistant: The Key to Smarter Customer Support
    • Let AI Listen for You - Voice-to-Text Transcription Technology
  • WhatsApp Flows
    • Attract and Win Customers with WhatsApp Flows [2025 Updates]
      • ❓WhatsApp Flow FAQs [2025 Updates]
    • Unlock the latest WhatsApp function: In-App Form [2025 Updates]
    • WhatsApp Flows: How to Create, Send, and Receive Responses [2025 Updates]
  • Client Case Study
    • How HKWS Transformed Customer Service with iSlash AI [2025 Updates]
    • Client - BEAUSKIN Medical
    • Client - China Unicom
    • Unlocking Retail Growth with iSlash AI: Why Now is the Time to Upgrade
  • WhatsApp Messaging Strategy
    • Entry Points and Marketing Activation [2025 Updates]
    • Click-to-WhatsApp Ads: A Comprehensive Guide to Generate Leads and Boost Sales [2025 Updates]
    • Boost Communication: WhatsApp Message Templates Made Easy
    • WhatsApp Message Templates with iSlash AI: A Step-By-Step Guide
    • Message Template Undeliverable: Reasons and Solutions [2025 Updates]
    • Supported Media Types and File Sizes on iSlash AI
    • Easy Steps to Unban Your WhatsApp Account [2025 Updates]
    • WhatsApp Link Generator: How to create WhatsApp Link
  • WhatsApp Blue Tick (OBA)
    • How to get WhatsApp Blue Tick [2025 Updates]
  • Facebook Advertising Strategy
    • Facebook Ads : Tips for Building and Running Successful Campaign in 2025
    • Discover Your Perfect Audience Using Proven Targeting Strategies [2025 Updates]
    • Adding Administrators to Your Facebook Page
    • Meta's Pixel Optimization Guide
  • Partners Corner
    • Welcome to iSlash AI Partners Corner
    • One WhatsApp Number. Shared by Your Whole Team - 2025Q3v3
    • Upgrade Your Landline to #1 Customer Engagement Powerhouse in Minute - 2025Q3v2
    • Launch Your First AI Chatbot on WhatsApp with iSlash AI - 2025Q3v1
    • Upgrade to WhatsApp Business API in 3 Simple Steps - 2025Q2v9
    • WhatsApp API New Message Pricing Might Actually Save You Money - 2025Q2v8
    • Drive Higher Conversion with Instagram DM Automation - 2025Q2v7
    • Facebook Messenger Automation : Brands' Top Performing Platform - 2025Q2v6
    • No-Code Chatbot and Automation Suite - 2025Q2v5
    • CTWA + iSlash AI Maximizes Every Lead - 2025Q2V4
    • The WhatsApp Message Template Guide Every Business Needs - 2025Q2V3
    • Step-by-step Guide to Unlimited Broadcasts - 2025Q2v2
    • WhatsApp Unlocked: Personal, Business, or API? - 2025Q2v1
    • Free-entry WhatsApp Conversations - 2025Q1v5
  • Upgrade Your WhatsApp Outreach Effort with RCS - 2025Q1v4
  • WhatsApp Opt-In, Opt-Out: The Smart Guide to Messaging Consent - 2025Q1v3
  • We all live on WhatsApp now - why not meet your customers there? 2025Q1v2
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  1. Client Case Study

Client - BEAUSKIN Medical

PreviousHow HKWS Transformed Customer Service with iSlash AI [2025 Updates]NextClient - China Unicom

Last updated 10 months ago

CtrlK
  • BEAUSKiN Medical
  • Challenges
  • For internal
  • For external
  • Action
  • Result
  • For Internal
  • For External
  • Grow your Business with iSlash

▶️ Chinese Version

BEAUSKIN Medical

BEAUSKiN Medical

"BEAUSKiN is a medical beauty center with multiple branches across various districts in Hong Kong, delivering comprehensive medical beauty services by a top-tier medical team. Our group employs internationally certified equipment and genuine technology to ensure safety and efficacy."

Challenges

For internal

We recognize the importance of internal staff communication. Issues such as lack of transparency in information, ineffective communication channels, teamwork problems, and role ambiguity may hinder our ability to achieve our goals of providing quality service and customer satisfaction. Improving internal communication is essential to ensure that team collaboration efficiency and service quality reach optimal levels.

For external

Each of our employees needs to respond to customer inquiries across various channels such as WhatsApp, Facebook, Instagram, etc., with a large volume of inquiries every day. Additionally, each employee is responsible for handling daily tasks such as online sales, marketing, appointment scheduling, or adjusting appointments.

Action

The implementation of iSlash effectively addressed the aforementioned issues. Leveraging iSlash, officially WhatsApp Business API, enables to maintain close communication and connection with both customers and employees.

Result

For Internal

By using iSlash, each colleague can be assigned usage rights by simply linking a WhatsApp number and configuring different functionalities based on their job requirements. Furthermore, to maintain close communication with customers, customer service will utilize the official WhatsApp API to interact with them. The user-friendly interface provided by iSlash enables every colleague to quickly adapt and easily handle various tasks.

For External

Implementing a WhatsApp Automation System is to streamline our communication processes and improve marketing efforts. iSlash links WhatsApp, Facebook, and Instagram in a single chat room. Through iSlash's 24/7 automated reply Chatbot, Beauskin can efficiently handle customer inquiries and provide instant, personalized service. In addition to achieving instant customer response, BEAUSKiN's Chatbot design utilizes rule settings to streamline customer inquiries, focusing on potential sales cases, thereby enhancing the customer experience.

Secondly, iSlash "Label" and "WhatsApp Team Shared Inbox" features allows users to segment customers in real-time based on preferences, skin conditions, or product information during conversations. This helps our marketing team gain deeper insights into customer needs and send more targeted marketing messages. For example, when introducing a new technology, employees can filter customer groups that meet the requirements within the platform and push marketing campaigns accordingly. By delivering information through WhatsApp and responding quickly with the dedicated Campaign Chatbot, our conversion rates are significantly improved.

Grow your Business with iSlash

iSlash has a dedicated technical support team in Hong Kong, providing prompt answers to user queries and real-time system maintenance, offering thoughtful support to everyone. Get your WhatsApp Automation to Level Up your Business. 👉🏻 Chat with us Now 👈🏻


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