Build Shared Experiences with Groups on WhatsApp API!
Groups API - The New Community Marketing Tool
Most customer engagement today still happens in isolation — one-to-one messages, automated replies, or mass broadcasts. But what if your next campaign could feel like a community instead?
With Groups on WhatsApp API, businesses can now turn everyday campaigns into shared experiences — where customers connect, respond, and influence each other in real time.
Groups API - The New Community Marketing Tool
Here’s some effective ways to use Groups API on iSlash AI:
Build VIP Communities – Reward loyal customers with a private space for early access, flash sales, or feedback.
Automate Customer Onboarding – Automatically create WhatsApp groups for new users or members and share guided steps or tutorials.
Manage Multiple Campaign Communities Effortlessly – Launch, monitor, and close campaign-specific groups; all from one unified platform.
Group engagement changes the game: when one customer responds, others are inspired to join in.
Quick Facts
Let's get on with some quick facts about WhatsApp Groups created on WhatsApp Business API:
Groups are invite-only.
Users are in control of whether to join the group or not; users join by clicking on the group invite link sent by businesses.
Users cannot be added into the group involuntarily.
Max group participants: 8.
Each group can include only 1 WhatsApp API contact.
WhatsApp API account cannot join Groups API created by another API contact.
Groups API does not support these actions:
Hide group participant list
Edit/Delete message
Marking message as read
Groups API uses per-message pricing model, e.g. in a group with 5 WhatsApp users, 5 delivered messages are charged for each recipients.
Prerequisites Conditions
Not all WhatsApp Business API account are eligible to create and manage Groups API.
To qualify for Groups API on your WhatsApp Business API, your business must either -
Have a messaging limit of at least 100,000 business-initiated conversations in a rolling 24-hour period
If your WhatsApp Business API account is eligible, here's the latest User Guide entry to help you get started with this Community Marketing Tool ⬇️
It’s not just marketing — it’s momentum.
✨ To launch your first WhatsApp Group with iSlash AI, click the "Get Started" button at top left corner and setup an Official WhatsApp Business API channel today!
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