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  • AI-Powered Conversation Management Platform
  • Get Started
    • Welcome to iSlash AI.
  • iSlash Insights 2025
    • Still managing customer conversations from a single phone? That’s a risk your business can’t afford.
    • Transform Your Landline into a Smart Sales Channel
    • Launch AI Chatbot on WhatsApp — Powered by iSlash AI
    • The Essential Guide to WhatsApp Business API for Your Business
    • WhatsApp API’s NEW Message Pricing: July 2025 Updates
    • Drive Higher Conversion with Instagram DM Automation
    • Stop Losing Leads on Facebook Messenger—Start Automating With Purpose
    • iSlash AI's Automated Reply Power 24/7 Customer Conversations
    • More Ways to Start WhatsApp Conversations with Opt-In Methods You Should Be Using
    • From Click to Customer: CTWA + iSlash AI Maximizes Every Lead
    • Business Messaging: Templates for Marketing, Utility & Authentication ((Best Practices Inside!)
    • Businesses Sending Unlimited Broadcasts/Month — Here’s the secret.
    • Breaking Down WhatsApp’s Three Platforms: Why Businesses Need the API
    • Engagement Is Everything to The Facebook & Instagram's Algorithm
    • Never Delete an FAQ Again – iSlash AI Stores Unlimited Responses!
    • Get to Know Your Customers with Automated Labels!
    • Upgrade Your Forms: Welcome to WhatsApp Flows!
    • How Rich Communication Services Creates Meaningful Conversations with Customer Globally!
    • WhatsApp Opt-Ins: The Secret to Not Getting Your WhatsApp Account Blocked!
    • Meta Introduces WhatsApp Business Calling API!
    • Social CRM: TRAFFICking in Success (Legally!)
    • Transform Your Business Communication with Team Message Inbox!
    • Move Over Auto-Replies, iSlash AI's Chatbot Packs a Punch!
    • Schedule Smarter, Book Faster. All with In-App Calendar!
  • iSlash Features
    • Omnichannel Messaging: Elevating Business Communication to New Heights [2025 Updates]
    • Building Your WhatsApp Chatbot in Minutes [2025 Updates]
      • Mastering Chatbots: Essential Tips to Optimize iSlash No-code Chatbot
    • Supercharge Your Paid Ads Campaign with iSlash FB/IG Campaign [2025 Updates]
    • WhatsApp Team Inbox: Enhancing Customer Service Efficiency [2025 Updates]
    • In-App Payment: Chat, Order, and Purchase [2025 Updates]
    • In-App Calendar: Your New Bestie for Booking and Reminders [2025 Updates]
    • WhatsApp Personalized Broadcast Feature: Enhance Your Sales and Marketing [2025 Updates]
      • Messaging Limits: What You Need to Know [2025 Updates]
    • Boost Your Customer Service with WhatsApp FAQs Automation [2025]
    • WhatsApp eShop: Unlock Direct Sales Potential [2025 Updates]
  • AI-Powered
    • Deploy ChatGPT 4o, Gemini 1.5 Flash and ChatGPT 3.5 with iSlash AI.
    • The Evolution of ChatGPT: Comparing Versions 3.5, 4, and 4o
    • AI Assistant: The Key to Smarter Customer Support
    • Let AI Listen for You - Voice-to-Text Transcription Technology
  • WhatsApp Flows
    • Attract and Win Customers with WhatsApp Flows [2025 Updates]
      • ❓WhatsApp Flow FAQs [2025 Updates]
    • Unlock the latest WhatsApp function: In-App Form [2025 Updates]
    • WhatsApp Flows: How to Create, Send, and Receive Responses [2025 Updates]
  • Client Case Study
    • How HKWS Transformed Customer Service with iSlash AI [2025 Updates]
    • Client - BEAUSKIN Medical
    • Client - China Unicom
    • Unlocking Retail Growth with iSlash AI: Why Now is the Time to Upgrade
  • WhatsApp Messaging Strategy
    • Entry Points and Marketing Activation [2025 Updates]
    • Click-to-WhatsApp Ads: A Comprehensive Guide to Generate Leads and Boost Sales [2025 Updates]
    • Boost Communication: WhatsApp Message Templates Made Easy
    • WhatsApp Message Templates with iSlash AI: A Step-By-Step Guide
    • Message Template Undeliverable: Reasons and Solutions [2025 Updates]
    • Supported Media Types and File Sizes on iSlash AI
    • Easy Steps to Unban Your WhatsApp Account [2025 Updates]
    • WhatsApp Link Generator: How to create WhatsApp Link
  • WhatsApp Blue Tick (OBA)
    • How to get WhatsApp Blue Tick [2025 Updates]
  • Facebook Advertising Strategy
    • Facebook Ads : Tips for Building and Running Successful Campaign in 2025
    • Discover Your Perfect Audience Using Proven Targeting Strategies [2025 Updates]
    • Adding Administrators to Your Facebook Page
    • Meta's Pixel Optimization Guide
  • Partners Corner
    • Welcome to iSlash AI Partners Corner
    • One WhatsApp Number. Shared by Your Whole Team - 2025Q3v3
    • Upgrade Your Landline to #1 Customer Engagement Powerhouse in Minute - 2025Q3v2
    • Launch Your First AI Chatbot on WhatsApp with iSlash AI - 2025Q3v1
    • Upgrade to WhatsApp Business API in 3 Simple Steps - 2025Q2v9
    • WhatsApp API New Message Pricing Might Actually Save You Money - 2025Q2v8
    • Drive Higher Conversion with Instagram DM Automation - 2025Q2v7
    • Facebook Messenger Automation : Brands' Top Performing Platform - 2025Q2v6
    • No-Code Chatbot and Automation Suite - 2025Q2v5
    • CTWA + iSlash AI Maximizes Every Lead - 2025Q2V4
    • The WhatsApp Message Template Guide Every Business Needs - 2025Q2V3
    • Step-by-step Guide to Unlimited Broadcasts - 2025Q2v2
    • WhatsApp Unlocked: Personal, Business, or API? - 2025Q2v1
    • Free-entry WhatsApp Conversations - 2025Q1v5
  • Upgrade Your WhatsApp Outreach Effort with RCS - 2025Q1v4
  • WhatsApp Opt-In, Opt-Out: The Smart Guide to Messaging Consent - 2025Q1v3
  • We all live on WhatsApp now - why not meet your customers there? 2025Q1v2
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  1. Client Case Study

Client - China Unicom

PreviousClient - BEAUSKIN MedicalNextUnlocking Retail Growth with iSlash AI: Why Now is the Time to Upgrade

Last updated 10 months ago

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  • China Unicom
  • Challenges
  • Action
  • Result
  • Grow your Business with iSlash

▶️ Chinese Version

China Unicom

China Unicom

China Unicom (中聯通) aims to emerge as a leading telecommunications and information service provider in the Asia-Pacific region. We are dedicated to fulfilling this mission by consistently enhancing service quality and bolstering market competitiveness.

China Unicom provides comprehensive support for Personal, Family and Business.

Challenges

In the past, our marketing efforts heavily relied on traditional channels like SMS and Email for sales and promotions. However, the response rates were disappointing, mainly due to the limited reach and engagement of these channels.

As technology rapidly advanced and mobile usage became widespread, we recognized the need to adapt to the changing landscape. Today, scammers often exploit SMS and email links, raising concerns among consumers. This reliance on customers to actively click on links for purchases poses a risk of losing both new and existing customers over time.

Moreover, traditional channels lack the robust tracking and analysis capabilities required for effective marketing campaigns. Without accurate insights into campaign performance and customer behaviour, it's challenging to optimize strategies and ensure cost-effectiveness.

We quickly realized that embracing modern communication technologies and adopting data-driven marketing approaches are essential for staying relevant and competitive in today's dynamic landscape.

Action

After careful cost-effectiveness evaluation, we chose to leverage iSlash WhatsApp Chatbot for our marketing efforts. Opting to shift from SMS to WhatsApp, we enabled customers to engage with the Chatbot effortlessly by tapping their screens. This strategic decision facilitated end-to-end marketing, providing us with a more streamlined approach to reaching our audience.

Result

Since integrating the iSlash Chatbot, we've not only seen a substantial improvement in sales quality but also witnessed a remarkable increase in our conversion rate. Previously at a mere 1% during the SMS era, our conversion rate has skyrocketed to an impressive 20%, marking a remarkable 200% growth!

iSlash has revolutionized our remote sales customer experience, delivering personalized service, accurate inquiry responses, robust data security, and seamless follow-ups. This has been instrumental in driving our business growth and success.

Grow your Business with iSlash

iSlash has a dedicated technical support team in Hong Kong, providing prompt answers to user queries and real-time system maintenance, offering thoughtful support to everyone. Get your WhatsApp Automation to Level Up your Business. 👉🏻 Chat with us Now 👈🏻


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