WhatsApp Message Templates with iSlash AI: A Step-By-Step Guide
Effective communication with customers is paramount for businesses to thrive. WhatsApp, being one of the most popular messaging platforms worldwide, offers a powerful tool for businesses to engage with their audience - WhatsApp template messages.
Message template concept only apply to WhatsApp API channel like iSlash AI.
Understand WhatsApp Message Templates
Before diving into creating WhatsApp Message Templates, it's essential to understand the concept thoroughly. WhatsApp Message Templates are predefined message formats approved by WhatsApp, designed to facilitate communication between businesses and customers. These templates consist of a header, body, footer, and optional action buttons, providing a structured format for conveying information.
WhatsApp Message Template Structure
Header: 🏷️ The header of the WhatsApp message template typically contains essential information or branding elements, such as the business name or logo, to provide context to the recipient.
Body: 📝 The body of the message template is where the main content of the message is located. This section can include personalized information using dynamic variables, such as order numbers or appointment dates, to tailor the message to each recipient.
Footer: 📌 The footer of the message template may contain additional information or closing remarks. It serves as a concluding section to the message.
CTA Buttons: 📲 Call-to-action (CTA) buttons are interactive elements included in the message template to prompt recipients to take specific actions, such as clicking a link or replying to the message. These buttons can direct recipients to external websites, initiate a conversation with a chatbot, or trigger other actions based on the business's objectives.
Creating WhatsApp Message Templates with iSlash
With iSlash, setting up WhatsApp Message Templates is a breeze. Simply log into the platform and navigate to the template creation interface.
Here, you can craft your message by filling in the header, body, footer, and buttons.
Ensure that your body text is crystal clear and meets WhatsApp's standards. Once your masterpiece is complete, "save" it for review.
The status will initially be “Review,” but once approved, it’s ready to engage your audience. If a template becomes obsolete, simply delete it, and its status will change to “Rejected.”
Please take note that Message Templates must be approved before you can send them to customers. In addition, templates may be disabled automatically based on customer feedback. Once disabled, a message template cannot be sent to customers again until its quality rating has improved or it no longer violates our business or commerce policies. See Guidelines.
Maximizing the Potential of WhatsApp Message Templates
1. Broadcast with Precision
Leverage the power of WhatsApp Message Templates to broadcast messages with laser-like precision. Whether it’s promoting a sale, announcing a new product, or sharing important news, templates enable you to reach a vast audience quickly.
For instance, e-commerce platforms regularly broadcast updates to keep customers in the loop and drive repeat purchases.
2. Automate with Chatbots
Integrate your templates with chatbots to automate customer interactions seamlessly. This not only saves valuable human resources but also ensures 24/7 customer support. Imagine a scenario where order confirmations or reminders are sent automatically, enhancing customer satisfaction and loyalty.
Case Studies: Real-World Success
Chagee effectively uses templates to deliver exclusive offers and event notifications to members, boosting engagement rates significantly.
Shopee employs templates for order updates and promotional messages, leading to higher conversion rates and customer retention.
Lazada utilizes templates for broadcasting critical information, maintaining robust communication with its vast customer base.
iSlash: Your Partner in WhatsApp Marketing Excellence
iSlash is not just a tool; it’s your strategic partner in revolutionizing WhatsApp marketing. By optimizing message templates, iSlash helps small and medium-sized enterprises skyrocket their customer interaction rates and streamline automation. This translates into noticeable growth in business metrics. With iSlash, you're not just communicating; you’re building lasting relationships and enhancing brand loyalty.
Don’t wait— register now and schedule your appointment to experience iSlash’s unparalleled service and take your business to the next level!
Comprehensive guideline for creating template message, click here.
To see your Message Templates Approval & Statuses, click here.
Sample WhatsApp message template for an ecommerce, click here.
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